At Embrace Celebrancy, I take the privacy and security of your personal information seriously.
If you have any concerns about how your personal information has been collected, stored, used or shared, please contact me in the first instance so that I can investigate the matter and work towards a resolution.
How to Make a Complaint
Please email:
When contacting me, please provide:
- Your name and contact details
- Details of your concern
- Any relevant dates
- Copies of any correspondence that may help me investigate
What Happens Next?
I will:
- Acknowledge receipt of your complaint within 30 days
- Investigate the matter without undue delay
- Keep you informed of progress where appropriate
- Notify you of the outcome as soon as reasonably possible
If You are Not Satisfied
If you remain dissatisfied after receiving a response, you have the right to complain to the Information Commissioner’s Office (ICO).
The ICO can be contacted via:
Website: https://www.ico.org.uk
Telephone: 0303 123 1113
Address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF